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Pharmacy: Alexander Apotheke, Alexanderstraße 125, 26121 Oldenburg Family Doctor: MVZ Bürgerfelde Family Doctors at Melkbrink, Melkbrink 2, 26121 Oldenburg / Tel.: 0441 884044 Station: Oldenburg main station, Bahnhofstraße 2 (1.2 km). You can get there by bus or cab. Bank: Landessparkasse zu Oldenburg. Alexanderstraße 124, 26121 Oldenburg / Tel.: 0441 980530 Petrol Station: Aral petrol station, Alexanderstraße 202, 26121 Oldenburg / Tel.: 0441 883268

If you require assistance with your luggage or wish to temporarily store it in the hotel, please contact the reception desk.

We welcome pets in our hotel. However, we would like to ask you to consider other guests. If you need a water or food bowl, please contact reception. We charge an additional €10.00 for the final cleaning of the room.

The following credit cards are accepted: American Express, Eurocard, Visa Card, Mastercard.

You can use the hotel's own underground car park for €10.00 / night. Alternatively, our car park is available free of charge. We kindly ask you to keep the fire brigade entrance clear.

For reasons of environmental protection, we will only clean your room at your express request. Would you like your room cleaned? Please let reception know by 18:00 the day before. If you "only" need a change of towels, you can also order this through our reception. For stays of four nights or longer, we will clean your room every fifth day.

All our rooms as well as the public areas are equipped with WIFI. This service is free of charge for you. WIFI name: BW Hotel Heide WIFI password: bestwest

Please hang up the nameplate at the door which you can find in your room, if you don’t want that somebody disturbs you or our team tidies up your room.

Breakfast: We serve breakfast from Monday to Friday from 06:30 to 09:30, and on Saturdays, Sundays and public holidays from 7:30 to 10:30 in our breakfast room. Bar „Heidekate“: Our bar “HEIDEKATE” is located on the ground floor opposite the reception. You are welcome to make a table reservation for the restaurant in advance at reception. Hot Drinks: Coffee and tea are available free of charge for self-service in your room. If you have any questions, simply speak to reception. Snacks & Drinks: A variety of snacks and drinks are available at reception 24 hours a day.